Terms of service

Terms of Service

Last Updated: May 9, 2026

Welcome to Alyvera. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

1. Overview

Alyvera is an online jewelry store offering semi-fine jewelry, including rings, necklaces, earrings, bracelets, and related accessories. Throughout the site, the terms “we,” “us,” and “our” refer to Alyvera.

By using this website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you are using the website with the consent of a parent or legal guardian.

2. Products and Availability

We make every effort to display our products, descriptions, images, prices, colors, materials, sizes, and availability as accurately as possible. However, we do not guarantee that all product details, colors, or images will appear exactly the same on every device or screen.

Product availability may change without notice. We reserve the right to modify, discontinue, or limit the quantity of any product at any time.

3. Pricing and Promotions

All prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, and availability may change without notice.

If Alyvera is running a clearance sale, store closing promotion, or limited-time discount, the terms of that promotion will apply only during the stated promotional period and while supplies last.

We reserve the right to correct pricing errors, typographical errors, or inaccuracies at any time, including after an order has been submitted. If an error affects your order, we may contact you for confirmation or cancel the affected order and issue a refund.

4. Orders and Payment

By placing an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order for legitimate reasons, including but not limited to suspected fraud, unauthorized payment activity, incorrect shipping information, product unavailability, pricing errors, or violation of these Terms.

Payment must be successfully processed before an order is fulfilled.

5. Shipping

Orders are shipped according to the terms stated in our Shipping Policy. Delivery times are estimates and may vary due to carrier delays, customs processing, incorrect shipping information, weather, holidays, or other circumstances outside our control.

If we are unable to ship your order within the stated timeframe, we will notify you and provide available options, which may include accepting the delay or receiving a refund for the unshipped order, where required by applicable law.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy. Please review that policy before placing an order.

Certain items may be ineligible for return for hygiene, safety, final sale, or clearance reasons, where clearly stated on the product page or in our Return and Refund Policy.

7. Jewelry Disclaimer

Alyvera offers semi-fine jewelry. Unless clearly stated otherwise, our products should not be interpreted as solid gold, solid silver, natural diamond, or fine jewelry.

Product materials, plating, stones, finishes, and care instructions are described on the applicable product pages whenever available. To preserve the quality of your jewelry, avoid excessive exposure to water, perfumes, lotions, chemicals, sweat, and abrasive surfaces.

8. Account and Website Use

You agree not to use our website for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose. You also agree not to interfere with the security, functionality, or operation of the website.

You may not copy, reproduce, sell, exploit, or misuse any part of our website, products, content, branding, images, or services without our written permission.

9. Intellectual Property

All content on this website, including but not limited to images, product descriptions, logos, graphics, design elements, text, and branding, is owned by or licensed to Alyvera and is protected by applicable intellectual property laws.

You may not use, copy, reproduce, distribute, or modify our content without prior written consent.

10. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, advertising, email communication, and website functionality. These third-party services may have their own terms and privacy practices.

We are not responsible for the content, policies, or practices of third-party websites or services that are not controlled by Alyvera.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information. By using our website, you agree to the practices described in our Privacy Policy.

12. Limitation of Liability

To the fullest extent permitted by law, Alyvera shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, or inability to use our services.

Our liability for any claim related to a product or order shall not exceed the amount paid for the specific product or order giving rise to the claim.

13. No Warranty

Our products and services are provided “as is” and “as available,” unless otherwise stated in writing. We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

14. Changes to These Terms

We may update or modify these Terms of Service at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted means you accept the revised Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Alyvera
Email: support@alyvera.com